6 主題單元單字整理

電話用語

早上上課的講義,電話用語還挺好用的所以放上來。

World View L35 Unit 28 On the Phone           Jessie Lin   P.1

A. Warm-up Questions

1. Do you like to talk on the phone? Why? Why not? Do you spend a lot of time talking on the phone?

2. Who do you call the most often?

3. Who calls you the most often?

4. When is the last time someone you called someone on the phone? What did you talk about?

 

B. Cell Phone Questions:

  1. How many cell phones do you have?
  2. What kind of cell phone do you have?
  3. What cell phone company do you use? Are you happy with this company?
  4. What is the best kind of cell phone currently available in Taiwan? Why do you think this is the best?
  5. How much is your phone bill every month?
  6. How often do you send text messages? Do you use your cell phone to play games? surf the net?
  7. Do people in Taiwan practice proper cell phone etiquette?

C. Talking on the phone

  1. Is this Miss Jessie Lin? / Is Jessie there? / Is this Dr. Smith’s office?
  2. May/Can I speak to Miss Jessie Lin, please?
  3. This is Jessie Lin. /Speaking. /It’s me. / Jessie Lin.
  4. Extension 103, please.  請轉分機103。
  5. Who’s calling, please?  請問您哪位?
  6. Hold on, please. / One moment, please.  請等一下。
  7. Her line is busy now. / She’s in but she’s not in her desk now. / She’s not in now.  她忙線中。/她在辦公室,可是現在不在座位上。/她不在。
  8. Can I take a message? / Would you like to leave a message?我可以幫你留言嗎?/你要留言嗎?
  9. Could you call back later? / I’ll tell her to call you back. 你可以晚點再打嗎?/ 我請她回電給你。
  10. I’m sorry. I have another call. Can I put you on hold for a moment? 不好意思?我有另一通電話。你可以等一下嗎?
  11. I’m sorry. You have the wrong number. 對不起,你打錯了
  12. This is Jessie Lin calling from ABC company. Please call me at 2221-7909.

World View L35 Unit 28 On the Phone           Jessie Lin   P.2

打電話 When you make the call

Hello, may I speak to Jessie, please?

Hello, can I talk to Jessie, please?

Is Jessie there?

Hi, Jessie?

Hi, is that Jessie?

本人接的 If it is the person

This is Jessie speaking.

This is Jessie.

Speaking.

非本人接的 If it is someone else

Cam you hold the line?

I’ll get her. Hold on, please.

Hold on. Let me see if she’s here.

One moment, please.

I’ll put you through.

對方要找的人不在 If he’s out

No, he’s out.

No, he’s not here.

No, he’s not in.

No, he just went out. He’ll be back in about 30 minutes.

你要找的人出去時 If the person is out

Do you know when he will be back?

Do you know where he is going?

Do you know where I can reach him?

Do you know his office/mobile number?

你要找的人沒空時 How to reply when someone is not available

I’m afraid … is not available at the moment.

I’m sorry. The line is busy.

請對方留言時 Taking a message

Could/Can/May I take a message?

Would you like to leave a message?

你要留言時 If leaving a message

May I leave a message? / Can I leave a message?

聽不清楚時 When you can’t hear well

Pardon?

Excuse me?

I’m sorry?

Could you say that again, please?

What did you say?

When hanging up

Thank you. Have a good day.

Thanks for calling.

說自己的名字

This is Jessie.

Jessie speaking.

問對方名字

Excuse me. Who is this?

Can I ask who is calling, please?

找某人

Can I have extension 121?

Can I speak to …?

Is Tom in?

Is Tom in the office?


打電話 When you make the call

Hello, may I speak to Jessie, please?

Hello, can I talk to Jessie, please?

Is Jessie there?

Hi, Jessie?

Hi, is that Jessie?

本人接的 If it is the person

This is Jessie speaking.

This is Jessie.

Speaking.

非本人接的 If it is someone else

Hold on.

I’ll get her. Hold on, please.

Hold on. Let me see if she’s here.

One moment, please.

對方要找的人不在 If he’s out

No, he’s out.

No, he’s not here. May I take a message?

No, he’s not in.

No, he just went out. He’ll be back in about 30 minutes.

你要找的人出去時 If the person is out

Do you know when he will be back?

Do you know where he is going?

Do you know where I can reach him?

Do you know his office/mobile number?

你要留言時 If leaving a message

May I leave a message? / Can I leave a message?

聽不清楚時 When you can’t hear well

Pardon?

Excuse me?

I’m sorry?

Could you say that again, please?

What did you say?

掛斷時 When hanging up

Thank you. Have a good day.

Goodbye.

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